Privacy policy

This Privacy Policy explains how In Comforts (“we”, “us”, “our”) collects, uses, and shares your personal information when you visit or make a purchase from incomforts.com (the “Site”).

1) Personal Information We Collect

A) Device Information (collected automatically)
When you visit the Site, we may collect information about your device and how you interact with the Site, such as:

  • browser type, IP address, time zone

  • cookie data and identifiers

  • pages/products viewed, referring websites/search terms

  • interactions with the Site (analytics and performance data)

How we collect this: cookies, log files, web beacons/tags/pixels, and similar technologies.

B) Order Information (provided by you)
When you make a purchase (or attempt to), we may collect:

  • name, billing and shipping address

  • payment information (processed by our payment providers)

  • email address and phone number

  • order details (items, totals, confirmation/communication data)

2) How We Use Your Personal Information

We use Order Information to:

  • process and fulfill orders (payment processing, shipping, confirmations)

  • communicate with you about your order and support requests

  • screen orders for potential risk or fraud

  • send updates or marketing messages when permitted by your preferences and applicable law

We use Device Information to:

  • help screen for fraud and security risks (including via IP signals)

  • improve and optimize the Site (analytics, performance, troubleshooting)

  • measure the effectiveness of marketing and advertising campaigns

3) Sharing Your Personal Information

We share personal information with third parties only as needed to operate our store and provide services, including:

  • Shopify (our e-commerce platform)

  • payment processors (to complete transactions)

  • shipping and fulfillment partners (to deliver orders)

  • analytics and advertising partners (to understand performance and improve marketing)

We may also share information to comply with applicable laws, respond to lawful requests, or protect our rights.

4) Behavioral Advertising & Analytics

We may use your information to deliver relevant ads and to measure campaign performance. This may involve tools such as pixels, cookies, and analytics services.

You can control cookies through your browser settings. You can also opt out of certain forms of interest-based advertising through industry opt-out pages (where available in your region).

5) Do Not Track

Some browsers offer a “Do Not Track” signal. Because there is no consistent industry standard, we do not currently respond to Do Not Track signals in a uniform way.

6) Data Retention

We keep Order Information for our records and to provide support, comply with legal obligations, and resolve disputes, unless you request deletion where applicable.

7) Your Rights

Depending on your location, you may have rights to access, correct, or delete certain personal information, or object to certain processing. To make a request, contact us using the details below.

8) Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. The latest version will always be posted on this page.

9) Contact Us

If you have questions, requests, or complaints related to privacy, contact us at:
support@incomforts.com